Muscat Pharmacy caters to the requirements of the Governmental sector as well as the Private sector. The governmental sector comprises of the Ministry of Health, SQUH, MOD, ROP hospitals, DRC and others institutions. The Tender department at Muscat Pharmacy handles enquiry, tender businesses and supplies to such institutions in liaison with the respective Suppliers.
Muscat Pharmacy has a dedicated team that caters to the private market through the wholesale division offering a wide variety of product portfolio to cater to more than 700+ customers including private Pharmacies / Hospitals / Polyclinics that are licensed with MOH. Our wholesale division seeks to provide high core service levels to all our customers in terms of , requisition processing efficiency, frequency of delivery, product availability, delivery accuracy, timeliness and reliability. We deal with Pharmaceutical medicines, Injectable, Vaccines, Surgical & Other products. The team comprising of well trained & experienced sales staff to serve our customers efficiently and to help ensure patients get the medicines they need in a prompt manner. Persistent efforts are put in to identify, recruit & serve new customers and maintain a loyal customer’s database.
An adverse drug reaction (ADR)/Side Effect or adverse event is an unwanted or harmful reaction experienced following the administration of a drug or combination of drugs under normal conditions of use and is either suspected to be related to the drug or irrespective of whether the drug is suspected to be the cause.