Information technology at Muscat Pharmacy plays a critical role providing necessary support for conducting the business efficiently and promptly. Implemented in 1981, the computerization process helped streamline the operations and promoted the growth of the organization. Keeping with the changing times and taking advantage of emerging technologies, the I.T Department has successfully migrated to a hybrid Open Systems Environment with UNIX and SUN Enterprise 450 and Windows 2000.

Information systems are built around the ORACLE database platform developed and maintained in-house. Application covers all aspects of Enterprise Resource Management System.

A wide-area network (WAN) accomplishes communication between the central computers at Head Office and all 65 retail outlets, depots and exclusive showrooms across the country.